Questions answered simply
Frequently asked questions
If your question is not answered here, send a support request and we will respond.
What can you help with?
Common computer, Wi-Fi, printer, email, Microsoft 365, account, device setup and security problems.
How much does support cost?
One-time support costs 500 NOK per appointment. Ongoing support is listed at 200 NOK per month. Please confirm plan coverage and terms before subscribing.
How does remote support work?
After receiving your request, we contact you to arrange a support session and explain the connection process. You remain in control of your device.
Do I need technical knowledge?
No. We explain the steps in plain language.
Which devices are supported?
The current service information lists Windows, macOS and Linux. Tell us your device type so we can confirm support.
What does unlimited support mean?
You can make ongoing support requests under the monthly plan. Ask us to confirm covered users, devices, availability and fair-use conditions.
Can I cancel the monthly plan?
Please ask us to confirm the current cancellation terms before subscribing.
Is remote support safe?
Only start a session after contacting us through this website. Never send passwords, one-time codes or payment details in the form.